Privacy Policy

01Who we are

This website, www.gogulf.co, trades under the brand Go Gulf and is operated by Faizan Chaudhary Gulf Travels Private Limited, a private limited company incorporated in India, with its principal place of business at G No-364, Mishrapur, Kursi Road, Jankipuram, Lucknow, Uttar Pradesh – 226021, India. Our GSTIN is 09AALCC6656L1ZY.

In this policy, “we”, “us” and “our” mean Faizan Chaudhary Gulf Travels Private Limited. “You” means anyone who visits this website, contacts us through it, applies for a job through it, or engages us as an employer or business client. We decide why and how your personal information is handled in connection with this website and our services, and we are responsible for it.

02What this policy covers

This policy explains what personal information we collect through this website and our services, why we collect it, who we share it with, how long we keep it, how we protect it, and what you can ask us to do with it.

It applies to:

• visitors who simply browse this website;
• candidates who submit a job application, service inquiry or contact form;
• employers, partners and business clients who contact us about hiring;
• people who reach us through the email addresses, phone numbers and WhatsApp numbers published on this website.

It does not cover websites, platforms or social media pages operated by other organisations that we link to — including WhatsApp, YouTube, LinkedIn, Facebook, Instagram, X and TikTok. Once you leave this website, the privacy policy of that platform applies.

03Information we collect

We only collect information that you choose to give us, plus a small amount of technical information that any website receives automatically. We do not buy personal data, and we do not build profiles of you from third-party sources.

Information you give us directly

• Contact form (on the Contact page) — your name, email address, phone or WhatsApp number, and your message.
• Service inquiry form (on the Services page) — the service you are interested in, your name, email address, phone or WhatsApp number, your preferred Gulf country, and your message.
• Job application form (on the Apply page) — the role and country you are applying for, your name, email address, phone or WhatsApp number, your years of experience, any message you add, and the documents you upload: your CV or résumé, a copy of your passport, and any optional supporting documents such as certificates or experience letters.
• Direct contact — anything you send us by email, WhatsApp, phone or through our social channels, including documents you share during the hiring process.

Information collected automatically

This website has no user accounts and no login. When you load a page, our hosting provider and the third-party services listed in section 10 receive standard technical information — such as your IP address, browser type and version, device and operating system, the page requested, and the date and time of the request. This is used to serve the site, keep it secure and diagnose faults. We do not use it to identify you.

Information from employers and partners

During a live hiring process, an employer, a partner working with us on the requirement, a medical centre or a visa processing agent may share information about your application with us — for example interview feedback, a shortlisting or selection decision, medical fitness status, or visa or document processing status.

04Candidate and application information

An overseas job application involves more information than a general website inquiry. Where you proceed as a candidate, the information we handle may include:

• Identity and contact details — name, date of birth, nationality, passport number and passport copy, photograph, home address, email, phone and WhatsApp number.
• Professional information — CV or résumé, work history, years of experience, skills, trade or job category, qualifications, certificates, experience letters and references.
• Application information — the roles and countries you applied for, shortlisting and interview records, employer feedback, offer status, and joining or deployment status.
• Documentation and mobilisation information — information needed for visa, attestation, MOFA and embassy formalities, emigration clearance where applicable, and travel and ticketing arrangements.
• Health-related information — where a role requires a pre-employment medical examination, we may handle the fact of your medical appointment and your fitness result. We do not seek detailed medical records beyond what the employer or the destination country requires.

05Employer and business information

Where you contact us as an employer, client or partner, we handle the business contact details you give us — the name and job title of your representative, company name, email address, phone number and country — together with the details of your requirement, such as roles, headcount, job descriptions, salary and benefit ranges, timelines and any contractual or commercial correspondence between us.

Information about a company is not personal information, but information about the individuals who work there is, and we treat it under this policy.

06How we use your information

We use the information described above to:

• respond to your inquiry, message or call-back request;
• register you as a candidate, assess your profile against live vacancies, and shortlist you for roles you may be suitable for;
• share your profile with employers, and partners working with us on the requirement, for the purpose of a specific hiring process (see section 8);
• coordinate screening, interviews, employer feedback and selection outcomes;
• support the documentation stage — visa, attestation, MOFA and embassy formalities, medical coordination, immigration and travel arrangements — where you have engaged us for those services;
• keep you updated on the progress of your application or requirement;
• provide post-joining support and respond to any issue you raise afterwards;
• handle an employer or business requirement, prepare proposals and manage the commercial relationship;
• issue invoices, record payments and maintain accounting and tax records;
• verify the accuracy of information and documents, and detect or prevent fraud, impersonation and document forgery;
• maintain our internal records, resolve disputes and enforce our Terms & Conditions;
• meet our legal, regulatory, tax and record-keeping obligations;
• improve the content and reliability of this website and our services.

We do not sell your personal information. We do not rent or trade candidate databases, and we do not use your information for third-party advertising.

07The grounds on which we process your information

Under Indian law we handle personal information on the following grounds, depending on what the information is for:

• Your consent. When you submit a form, upload a document, or send us your CV, you are asking us to act on it — for example to consider you for a role and to put your profile in front of employers. You can withdraw that consent at any time (see section 17).
• Performing a service you asked for. Where you or your organisation has engaged us, we process the information needed to actually deliver that service.
• Complying with the law. Some processing is required of us — for example maintaining tax and accounting records, or responding to a lawful request from a government authority or court.
• Establishing, exercising or defending legal claims, and preventing fraud or misuse of our services.

The Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 are being brought into force in stages. We have written this policy and shaped our practices with those requirements in view, alongside the Information Technology Act, 2000 and the rules made under it, and we will update this policy as the remaining provisions and compliance timelines take effect.

08Who we share your information with

An application cannot progress unless your profile reaches an employer, so sharing is part of the service you are asking us for. We share only what is needed, only with the categories below, and only for the purposes described.

• Employers and their authorised representatives. Where you apply for a role or ask us to represent you, we share your profile and supporting documents with the employer concerned and with the people at that employer handling the hiring. Once an employer receives your information, that employer handles it under its own policies and the law of its country.
• Sourcing partners who are working with us on a specific requirement.
• Service providers acting on our instructions — the technology providers listed in section 10, and, where you have engaged us for those services, medical centres, attestation and visa processing agents, travel and ticketing agents, and professional advisers such as accountants and lawyers.
• Government, embassy, immigration and regulatory bodies — see section 9.
• Where the law requires it — in response to a lawful order, notice or request from a court, law enforcement or a government authority, or where disclosure is necessary to protect our rights, our staff, or the safety of others.
• In a corporate transaction — if our business or part of it is ever reorganised, merged or transferred, information may pass to the acquiring entity, which would remain bound by commitments equivalent to those in this policy.

09Visa, medical, embassy and government processing

Overseas employment is a regulated process. Where you have engaged us for visa, documentation, medical or immigration support, we submit or present the information and documents that the relevant body requires. Depending on the role and destination country, this can include embassies and consulates of Gulf countries, ministries of foreign affairs and attestation authorities (including MOFA), approved medical examination centres, immigration and emigration authorities in India and in the destination country, and airlines or travel providers for ticketing.

These bodies decide their own requirements, formats, timelines and outcomes. We cannot control what they ask for, and we cannot control or reverse their decisions. Once information is submitted to a government or statutory body, that body handles it under the law that applies to it, not under this policy.

10Third-party services this website uses

This is the complete list of third-party services involved in running this website and handling what you submit through it. There are no others.

Resend

Delivers the contents of the contact, service inquiry and job application forms to our inboxes as an email, and sends you a confirmation. The details you type into a form pass through Resend in order to be delivered. Documents you upload are not attached to those emails.

Supabase

Stores job applications and the documents you upload (CV, passport copy and any other documents) in a private, access-controlled database and file store. Uploaded documents are not publicly accessible and are not linkable from this website; they are retrieved only by our authorised team.

Razorpay

Processes the online payment of an invoice we have issued you. When you choose to pay, Razorpay's secure payment window opens on your device — it is loaded from Razorpay only at that moment, not when you open the page — and you enter your card, UPI or bank details there, not on this website. We send Razorpay the invoice number, the amount and a short description of the service; Razorpay tells us whether the payment succeeded, its reference and the type of payment method used. Razorpay handles what you enter under its own privacy policy.

Google Workspace

Hosts our Go Gulf email accounts, including careers@gogulf.co and business@gogulf.co. Anything you email us, and any email we send you, is stored in that mail service.

WhatsApp (Meta)

We publish WhatsApp numbers and a WhatsApp channel. If you choose to message us on WhatsApp, your number and the conversation are handled by WhatsApp under Meta's own privacy policy, in addition to our own records of the conversation.

Web hosting provider

Serves the pages of this website. Standard server logs (IP address, request, time, user agent) are generated for delivery, security and fault diagnosis.

We ask our service providers to handle information only for the purposes we specify and to keep it secure. Each of them also operates under its own privacy policy, which you can read on its website.

11Payment information

We do not store your card number, CVV, expiry date, UPI PIN, net-banking credentials or bank passwords, and no page on this website asks you to type them in.

Where a payment for a service is to be made online, it is collected through a regulated third-party payment gateway. You enter your payment details on the gateway's own secure page, and the gateway — not this website — handles those details under the applicable card network and Reserve Bank of India requirements. What comes back to us is limited to the information we need to identify and account for the payment: a transaction or order reference, the amount, the status, the payment method type, the date, and the name and contact details you gave.

We keep transaction records for as long as tax, accounting and audit law requires. If you are ever asked to make a payment to an account or a person that we have not confirmed to you in writing, stop and contact us on the details at the end of this page before paying. What you can and cannot be refunded is set out in our Cancellation & Refunds Policy.

12Cookies, analytics and tracking

This website does not set cookies of its own, and it does not run any analytics, advertising, remarketing or social-media tracking script. There is no Google Analytics, no Google Tag Manager, no Meta Pixel, no advertising tag and no session-replay tool on this site. We do not track you across other websites, and we do not need a cookie banner because we are not placing tracking cookies on your device.

There is no login and no user account, so nothing about you is stored in your browser to identify you on a later visit. The technology that runs the application form may use your browser's local storage briefly while a submission is in progress; it is technical only and is not used to profile you.

If we ever introduce analytics or any other tracking technology, we will update this section before doing so and, where the law requires it, ask for your consent first.

13International transfers

Our work concerns jobs outside India, so your information will in many cases leave India — that is inherent in what you are asking us to do.

• To employers and authorities abroad. Where you apply for a role in Saudi Arabia, the United Arab Emirates, Qatar, Oman, Kuwait or Bahrain, your profile and documents are shared with the employer and, where required, with embassies, attestation authorities, medical centres and immigration bodies in India and in that country.
• To our technology providers. The services listed in section 10 are operated by companies that may store or process data on servers outside India.

Data protection law varies between countries and may not always give the same protections as Indian law. Where information is transferred, we share only what the purpose requires, and we transfer it subject to any restrictions that apply under Indian law, including any restrictions notified under the Digital Personal Data Protection Act, 2023.

14How long we keep your information

We keep personal information only for as long as there is a reason to, and then delete it or stop being able to identify you from it. In practice:

• General inquiries are kept while we deal with them and for a reasonable period afterwards, in case you come back to us on the same matter.
• Candidate profiles and documents are kept for as long as you remain an active candidate with us, and afterwards for as long as is useful for matching you to future roles — unless you ask us to delete them, in which case we act on your request (see section 17).
• Records of a completed placement are kept for longer, because they may be needed to answer a query from you, the employer or an authority, or to defend a claim.
• Invoices, payment records and tax documents are kept for the period that Indian tax, company and accounting law requires.

Where we are required by law to keep something, we keep it for that period even if you ask us to delete it, and we tell you when that is the case.

15How we protect your information

We take reasonable security measures appropriate to the information we hold. This website is served over HTTPS, so what you submit is encrypted in transit. Uploaded CVs, passport copies and other documents are stored in a private file store that is not publicly readable and is not linkable from this website — the storage rules permit submissions to be written but not read back by the public — and access is limited to authorised members of our team who need it for a live hiring process. Our email accounts are on a managed business email platform.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security — no one honestly can. If a personal data breach affecting you occurs, we will act on it and notify you and the relevant authority where the law requires us to.

Please help us keep your information safe: send documents only to the email addresses and numbers published on this website, and treat any message that asks you to pay into an unfamiliar account, or that asks for an OTP or password, as fraudulent until you have verified it with us directly.

16Your rights over your information

Subject to the law that applies and to the exceptions in it, you can ask us to do the following with the personal information we hold about you:

• Access — obtain a summary of the personal information we hold about you, what we are doing with it, and who we have shared it with.
• Correction and completion — have inaccurate or misleading information corrected, and incomplete information completed or updated.
• Erasure — have your personal information deleted, where we are not required to keep it for a legal purpose or for the establishment or defence of a legal claim.
• Withdraw consent — tell us to stop processing that was based on your consent (see section 17).
• Grievance redressal — raise a complaint with us about how your information has been handled (see section 19).
• Nomination — nominate another individual to exercise these rights on your behalf if you die or become incapable of doing so.

These rights are not absolute, and information already lawfully shared with an employer or submitted to a government or statutory authority may need to be pursued with that body as well as with us. We will always tell you what we can and cannot do, and why.

17Withdrawing consent, correcting or deleting your information

To make any of the requests above, email us at business@gogulf.co (or careers@gogulf.co if it concerns a job application) from the email address you used with us, or write to us at the address at the end of this page. Please tell us clearly what you would like us to do and include enough detail for us to find your records — for example the role you applied for and the approximate date.

We may need to verify your identity before we act, particularly for a deletion request, so that we do not act on an impersonated request. We will acknowledge your request and respond within a reasonable period.

Withdrawing your consent stops future processing that relied on it; it does not undo anything already lawfully done, and it does not oblige an employer or authority that has already received your information to delete it. If you withdraw consent or ask us to delete your candidate profile while an application is live, we may no longer be able to progress that application or provide the related services.

18Children and minors

This website and our services are intended for adults seeking or offering employment. We do not knowingly collect personal information from anyone under 18 years of age, and candidates must be at least 18 to register with us.

If you believe a person under 18 has submitted information to us, contact us at business@gogulf.co and we will delete it.

19Grievance redressal

If you are unhappy with how we have handled your personal information, tell us first — we would rather fix it. Email business@gogulf.co with the subject line “Privacy grievance”, describe what happened, and include any reference details you have. You can also call our inquiry desk on +91 99363 09015 or write to us at the address in the next section.

We will acknowledge your grievance, look into it, and tell you the outcome. If you remain dissatisfied, you may pursue the remedies available to you under applicable Indian law, including any recourse available under the Digital Personal Data Protection Act, 2023 once the relevant provisions are in force.

20Changes to this policy

We may update this policy as our services, our technology providers or the law change. The version published on this page is the one that applies, and the “last updated” date at the top of this page tells you when it last changed. The current version took effect on 12 September 2026.

Where a change materially affects how we handle your personal information, we will take reasonable steps to bring it to your attention. Continuing to use this website after a change is published means the updated policy applies to your use of it.

21How to contact us about this policy

If you have a question, a correction or a grievance relating to this policy, contact us using any of the details below and we will respond.

Legal entity

Faizan Chaudhary Gulf Travels Private Limited (Private Limited Company)

Brand / website

Go Gulf — www.gogulf.co

GSTIN

09AALCC6656L1ZY

Registered address

G No-364, MishrapurKursi Road, JankipuramLucknow, Uttar Pradesh – 226021India

Candidate queries

careers@gogulf.co

Business, billing & grievances

business@gogulf.co

Inquiry desk

+91 99363 09015

WhatsApp

+91 99363 09015 (opens WhatsApp)

You can also use the form on our Contact page.